Most small-decor returns are not quality problems. The piece is exactly as described and still not the size someone pictured. Here is how we try to remove that surprise.
1. Measurements on every listing
Height, width and depth in centimetres, in the Dimensions & care panel on each product page and again in The details section below it.
Where our supplier has confirmed the dimensions of the piece itself, that is what you see. Where they have only confirmed the shipping carton, the listing says "Packed 22 × 15 × 9 cm — the piece itself is smaller" rather than quietly passing the box off as the object. It is less tidy, and it is true. Email us and we will measure the specific piece before you commit.
On pieces where you choose a size, the measurements live in the size selector itself — the listing says so instead of printing one number that only applies to one option.
2. A size band you can filter by
| Band | Height | Where it works |
|---|---|---|
| Tiny | Under 8 cm | Desk corner, windowsill, beside a keyboard. Roughly a shot glass to an espresso cup. |
| Small | 8–15 cm | Bookshelf, nightstand, bathroom counter. Roughly a coffee mug (9.5 cm) to a paperback on its end. |
| Statement | Over 15 cm | Console table, mantelpiece, floor or an empty shelf of its own. Needs clear space around it to read properly. |
Every piece carries one of these bands, and it is shown in The details on the product page.
3. A comparison to something you own
"9.2 cm" means very little on its own. "About the height of a coffee mug" means quite a lot. Where it helps, the description gives you both.
4. What is in the box, stated plainly
If a photo shows three candle holders and you receive one, that is our fault, not yours. Every listing has a What's in the box panel that names the exact quantity, and calls out any props in the photography — plants, flowers, books, candles — that are not included.
Measuring your own space first
- Shelf pieces: measure the clear height between shelves and subtract 4 cm. A vase that only just fits looks wedged in.
- Console and mantel: objects read best at roughly a third of the depth of the surface. Deeper than that and it crowds.
- Grouping: odd numbers, and mix bands. Two statements side by side compete; a statement plus a small plus a tiny reads as arranged.
Still unsure? Send us the measurement and we will tell you honestly whether the piece suits it.