Contact
A person reads these. We reply within one business day, usually sooner.
What we can help with
- Before you order — will this fit the shelf, how big is it really, what exactly is in the box, what does the finish look like in daylight. Send us your measurement and we will give you a straight answer.
- After you order — tracking that has not moved, a delivery estimate for your country, changing an address before dispatch.
- Something went wrong — damage, a missing piece, or an item that does not match its listing. One photo is usually all we need.
Order details that speed things up
Include your order number (it starts with # and is in your
confirmation email) and, for damage claims, a photo of both the piece and the
outer box.
Response times
Sunday to Thursday, within one business day. Messages sent Friday or Saturday are answered Sunday.